Privacy Policy

Privacy Policy

Introduction

Welcome to https://aftermarket-collision-parts.collision-talk.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we handle the information you provide when using our website, applications, services, and products, in adherence to various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up and use our applications as an authorized user.
  2. You visit and navigate through our websites linked to this statement.
  3. You receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and contact preferences.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: This may include bank account numbers or credit card information for direct payments or financial services we offer.
  4. Purchase Information: Records of products or services you’ve purchased, including quantities, transaction dates, and unique identifiers.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to facilitate seamless application usage.
  6. Location Data: Your geographical location data when you interact with our services, used for personalized recommendations.
  7. Feedback and Reviews: Comments, reviews, and ratings you provide about our products or services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms, such as your name, profile picture, and connections.
  9. Product Information: Details about the products you browse, search for, or purchase, including product specifications and preferences.

We obtain this data through various means: user input forms, account setup processes, online transactions, device sensors, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted partners who assist us in providing services, always respecting their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and improve our service delivery:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and site navigation work as intended.
  • Preference Cookies: Tailoring content and memory of user preferences to provide a personalized experience.
  • Analytics Cookies: Used by analytics tools to collect information about your use of our site, generating anonymous data for site optimization.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal requirements or for legitimate business interests. Once the retention period expires, we delete or anonymize the data to ensure your privacy.

Security Measures

The security of your personal information is a top priority. We have implemented robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your data. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to ensure the highest protection levels.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and rectification: Request access to your data and correct any inaccuracies.
  • Erasure and restriction: Ask for the deletion of your data or limit its processing under specific circumstances.
  • Portability: Receive your data in a structured, commonly used format, and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or submit a complaint, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any questions related to privacy, data security, or to exercise your rights, please reach out to us:

We are committed to addressing your concerns and ensuring a transparent and secure user experience.